Legal & policies

• Contact and order details you provide — name, organization, email, phone, billing and shipping address.
• Communications you send us, such as enquiries and support requests.
• Technical and usage data — IP address, device and browser type, pages viewed, and similar analytics data collected via cookies.

We do not intentionally collect special-category health data through this website and ask that you do not submit patient information to us.

• To process and fulfil orders, provide products, and offer customer support.
• To respond to enquiries and communicate about products and regulatory matters.
• To operate, secure, and improve our website and analyse usage.
• To comply with legal, tax, accounting, and regulatory obligations.
• With your consent, to send marketing communications you may opt out of at any time.

Where the GDPR or UK GDPR applies, we rely on the following legal bases: performance of a contract (to fulfil orders); our legitimate interests (to operate and improve our business and secure our site); your consent (for marketing and non-essential cookies); and compliance with legal obligations.

We share personal data only as needed with service providers acting on our behalf — for example payment processors, shipping carriers, customs brokers, IT and analytics providers — and with authorities where required by law. We do not sell your personal data, and we do not “share” it for cross-context behavioural advertising as those terms are defined under the CCPA/CPRA.

We are based in the United States and our service providers may be located in other countries. Where we transfer personal data from the EEA, UK, or Switzerland, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses and equivalent mechanisms.

We use cookies and similar technologies as described in our Cookie Policy. You can control non-essential cookies through your browser settings.

We keep personal data only as long as necessary for the purposes set out above, including to meet legal, tax, accounting, and regulatory requirements applicable to medical device suppliers, after which we delete or anonymise it.

Depending on where you live, you may have the right to access, correct, delete, or port your personal data; to object to or restrict certain processing; to withdraw consent; and to lodge a complaint with a supervisory authority. California residents may request disclosure of the categories of personal information collected and may opt out of any sale or sharing (note: we do not sell or share personal information). We will not discriminate against you for exercising any right.

To exercise a right, contact us using the details below. We may need to verify your identity before responding.

We use appropriate technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The site is not directed to children and we do not knowingly collect personal data from anyone under 16. If you believe a child has provided us data, please contact us so we can delete it.

We may update this policy from time to time; the “last updated” date above reflects the latest version. For privacy questions or to exercise your rights, contact:

Links Medical Products, Inc.
15979 N 76th Street, Suite D, Scottsdale, AZ 85260, United States
Email: info@linksmed.com
Tel: 888.425.1149

EU/EEA representative for regulatory matters: Cost Saving Solutions Europe Ltd, Unit 35 Centre Block, Docklands Innovation Park, East Wall Road, D03 E086, Dublin, Ireland (SRN IE-AR-000016085).